Shipping Policy
We ship only within Canada primarily through Canada Post.
Shipping costs vary per order & destination.
Basic shipping cost is $20 per package under 10lbs. Cost will be determined over 10lbs.
We offer free shipping on orders over $100.
We strive to ship within 2 business days but that isn't guaranteed as there are sometimes issues with product availability, potential postal disruptions, etc.
Shipping charges will be calculated & displayed on checkout.
In-store pickup
You can skip the shipping fees with free local pickup at Globally Fair 1789 Ross Road, West Kelowna, BC. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 4 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 10am – 5pm Monday – Saturday. Please have your order confirmation email with you when you come to pick up your order.
Local delivery
Free local delivery is available for orders over $100 within West Kelowna, Kelowna, Peachland, Penticton & Lake Country BC, Canada. $5 local delivery for orders under $100.
We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
Refunds, returns, and exchanges
We accept returns up to 14 days after delivery for a store credit. The item must be unused and in its original condition, and we will credit the full order amount minus the shipping costs.
In the event that your order arrives damaged in any way, please email us as soon as possible at cindy@globallyfair.ca with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at cindy@globallyfair.ca