- shipping & returns policy -
Free delivery in the Kelowna & West Kelowna area.
Free shipping on orders over $150.
Globally Fair currently only ships within Canada via Canada Post.
- Orders placed within BC are subject to GST & PST.
- Orders placed outside of BC are subject to GST only.
Orders are packaged & shipped, usually within 48 hours, from Kelowna, British Columbia. When your order has been shipped, you’ll receive a confirmation email.
Any additional shipping costs incurred for rejected of “returned to shipper” packages are the responsibility of the customer.
Orders placed for in-store pick-up will be available at Globally Fair at 3001 Tutt Street, Kelowna, British Columbia. You will receive an email notification when your order is ready for pickup. Please bring proof of purchase & photo ID when picking up your order.RETURNS
Some items are not eligible for return. It will be indicated on individual items.
Please email firstname.lastname@example.org
to initiate a return.
Items must be returned in their original condition & shipping fees for returned items are the responsibility of the customer.
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return & exchange policy:
- Discounted/sale items are final & cannot be returned or exchanged
- Other exceptions may apply – see individual item page
- Returned items must have tags still on & be returned in original packaging
- Returned items must have no visible signs of wear or use